Arthurs Hotel Restaurant

Reviews about Arthurs Hotel Restaurant

• 3 / 5

  By Yvette Hollard
  This experience has been a love / hate relationship as they say... For an establishment to be blessed enough to have such an iconic location, priceless views and a captive audience, it is a shame that both times we have been there, there has been things that are just not quite right.
  
  The first time we tried they basically closed the premises in our face even though the new chairlift was still operating for another two hours or more and despite the fact that there were still a lot of people wanting to eat and potentially make a lot of money for the venue.
  
  The second time we visited the establishment we made sure we were there with plenty of time for the venue to still be serving.. we were greeted by a nice staff member who sat us at our table, there were four or so spare tables near the window and when I asked if we could sit there we were informed that they were all reserved. I took note that maybe one or two of those tables were taken while we were there but there were still two tables vacant the whole time we were there so not sure why we were told we couldn't sit there.
  
  We finally ordered (only two staff on to waiter, take orders, make drinks, clear and serve, maybe a little light on for a sunny day during the school holidays?) My husband ordered the Lamb Shank, I ordered the Calamari and my daughter ordered the Porterhouse Steak Sandwich.... Although they were nice I certainly will not be paying $30 - $37 again for calamari and chips, a steak sandwich with chips and a meal that looked it had just been reheated in a microwave (The Lamb Shanks). For prices that ranged from $18 for a pumpkin soup (far out!) and $30+ for simple pub meal or entree, I would at least expect more staff on, maybe a white table cloth or at least chic butchers paper and a better chair than some old fashioned set of pub chairs...
  
  This place has serious potential, the food is good, the views are excellent ,the wine is actually priced well and the staff friendly enough... but the pricing is a little on the rude side considering the level of furniture and service... I just hope they work it out before it is too late.
  January 08, 2017
• 5 / 5

  By Robert Erskine
  Friendly staff good food great setting
  September 01, 2016